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Privacy Policy

Korea TLC

Effective Date: June 2025

Korea TLC (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.koreatlc.com and interact with our marketplace.

By using Korea TLC, you consent to the practices described in this policy.

1️⃣ What Information We Collect

We may collect the following information from you when you interact with our platform:

✅ Personal Information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed via secure third-party payment providers — we do not store full payment card details)

✅ Account Information:

  • Username and password (hashed and securely stored)

✅ Order Information:

  • Details of products purchased
  • Transaction history
  • Communication with sellers

✅ Seller Information:

  • Company name and business details
  • Product listings
  • Bank account information (for payouts)

✅ Technical Information:

  • IP address
  • Browser type
  • Device information
  • Cookies (see Section 7)
  • Usage data (pages visited, time on site, clickstream data)

2️⃣ How We Use Your Information

We use your information for the following purposes:

✅ To operate and manage the Korea TLC marketplace
✅ To process transactions and fulfil orders
✅ To communicate with you about your account and orders
✅ To provide customer service and support
✅ To personalise your experience on the platform
✅ To prevent fraud and maintain marketplace integrity
✅ To comply with legal obligations
✅ With your consent, to send marketing emails and promotional offers

3️⃣ Sharing of Your Information

We share your information only as necessary to operate the marketplace:

✅ With individual sellers from whom you purchase products → sellers receive your name, shipping address, email, phone number, and order details to fulfil your order
✅ With payment processors → to securely process your payments
✅ With shipping and logistics partners → to deliver your orders
✅ With service providers who help us operate the platform (e.g. website hosting, analytics)
✅ With legal authorities where required by law

Important:
Korea TLC does not sell your personal information to third parties for their independent marketing purposes.

4️⃣ Data Retention

We retain your personal information only as long as necessary:

✅ To provide services to you
✅ To fulfil legal, tax, and accounting requirements
✅ To maintain business records and resolve disputes
✅ To enforce our agreements

5️⃣ Your Rights (EU/UK GDPR)

If you are in the EU or UK, you have the right to:

✅ Access your personal information
✅ Request correction of inaccurate data
✅ Request deletion of your personal data (subject to legal retention requirements)
✅ Object to or restrict processing of your data
✅ Withdraw consent for marketing communications at any time

You may exercise these rights by contacting us at:
📧 koreatlc@koreatlc.com

6️⃣ Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

7️⃣ Cookies

We use cookies and similar tracking technologies to:

✅ Enhance site functionality
✅ Analyse site traffic and usage
✅ Personalise your experience
✅ Support marketing efforts (with your consent where required)

You can manage your cookie preferences through your browser settings.

8️⃣ Third-Party Links

Korea TLC may contain links to third-party websites.
We are not responsible for the privacy practices or content of these sites.
We encourage you to read their privacy policies.

9️⃣ Children’s Privacy

Korea TLC is not intended for use by children under the age of 16.
We do not knowingly collect personal information from children under 16.

10️⃣ Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify users of significant changes via the platform or email.

11️⃣ Contact Us

For any questions about this Privacy Policy or how we process your personal data, please contact:
📧 koreatlc@koreatlc.com